Once NexaComm adds your email to the system, you will be able to access our ticketing portal.
Usually an email with instructions is sent to you so you can create a password for your account.
If you forgot your password or did not receive the email from our system, this is the process you need to follow:
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Goto http://support.nexacomm.com/support/login
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Click "forgot your password"
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Enter your email address and hit "Reset my password"
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Check your email and "Click here to reset your password"
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Enter your new password twice and accept.
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You now have a username (your email) and a password to access the portal.
Regards,
the NexaComm Support Team