By logging in to the Fax Portal you can add and remove email addresses that are allowed to send through your account. There is one set of login credentials for the entire account, if you need to have them reset please contact support.
Once you login look for Fax from Emails in the menu on the right, it look like:
For new users we recommend filling them in on the steps to send an outbound fax via email. Here is an example of those instructions, you would just need to replace the value in the subject line with your actual Fax DID.
To send a fax using our Email-to-Fax service simply send an email using the following parameters. Emails should be sent with a single attachment; as our system will only fax a single attachment per email.
Attachments may be sent in JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats.
To: <10_digit_number>@emailyourfax.com
From: authorized@email_address.com
Subject: <Your 10 digit Fax DID number>
Body: <blank>
Upon submission our system will reply with a confirmation or rejection notice with explanation.