FAQ

Default solution folder, feel free to edit or delete it.

Caller ID and Caller Name
1. What is Outbound Caller ID Name (CNAM)? The Caller Name (CNAM) is a feature that displays your Name or Company Name on the Caller ID display of the par...
Fri, 8 Nov, 2019 at 9:39 AM
911 and e911 Testing
As part of the process for assigning 911 addresses to certain extensions or locations, you should plan to make test calls, one per location or a unique user...
Tue, 8 Oct, 2019 at 4:08 PM
Why is my call/number labeled as Spam?
The new normal for caller ID and your company's identity     With the overwhelming flood of robocalling, many spam prevention techniques have been r...
Wed, 20 Sep, 2023 at 5:50 PM
How do I find a good headset for my XYZ deskphone or softphone?
    Eventually, being able to move or have both hands free to work and talk or listen is a part of most users' experience, especially if they are on the...
Thu, 30 Sep, 2021 at 12:55 PM